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Help

Sixteen short pages. Everything on them exists in the app today.

Organisers

Buyers

  • How buying works

    Three taps, no account, and where your tickets end up.

  • Getting help

    When support is open, how fast we reply, and how to reach us.

  • Buying safely

    Where to buy, how a QR ticket works at the door, and how to spot resale scams.

  • Buyer questions

    Lost tickets, passing on, refunds, cancellations, age limits and who to contact.

Last updated 5 October 2026. These pages describe Tikit as it is today.