Help
Sixteen short pages. Everything on them exists in the app today.
Organisers
- Getting started as an organiser
From sign-up to your first ticket sold, in about ten minutes.
- Reserved seating
Sell numbered seats in named sections and let buyers pick theirs at checkout.
- Fees and payouts
What Tikit charges, who pays it, and when the money reaches you.
- Invoices, statements and reports
Tax invoices for your buyers, statements for every payout, and sales reports for any dates.
- Verification and payout tiers
The checks that unlock payouts before your event instead of after it.
- Scanning at the door
Turn any phone into a scanner, with or without signal.
- Ticket design and printing
Artwork, notes on every ticket, printable PDFs and accreditation badges.
- Guest lists and comps
Free tickets for guests, imported lists and events, RSVPs and tickets held for partners.
- Your team
Invite people to help run your events, with a role that limits what they can do.
- Connect Claude
Ask Claude about your sales, check-ins and payouts without opening Tikit.
- Answering buyers
Your Inbox, email alerts and replies, with both addresses kept private.
- API and webhooks
Connect your own systems or Zapier with API keys, and get signed webhooks for sales and check-ins.
Buyers
- How buying works
Three taps, no account, and where your tickets end up.
- Getting help
When support is open, how fast we reply, and how to reach us.
- Buying safely
Where to buy, how a QR ticket works at the door, and how to spot resale scams.
- Buyer questions
Lost tickets, passing on, refunds, cancellations, age limits and who to contact.
Last updated 5 October 2026. These pages describe Tikit as it is today.