Your team

You don't have to run everything yourself. Under Team in the sidebar, the owner of an organiser can invite other people, give each a role, and remove them again. You stay responsible for what they do.

The roles

• Owner — the account that created the organiser. Everything, including bank details, verification, the organiser profile, the team, co-hosts and handing the organiser over.
• Manager — events, ticket tiers, orders, refunds, door stewards, tracking links, attendees and the payouts view. Not bank details, verification, the organiser profile or the team.
• Door — only the Door and Attendees tabs of each event: add and switch off door stewards, see scans and the attendee list. Nothing that touches money, and no orders.
• Your own roles — build them under Team → Roles, from labelled permissions, or start from a template (Finance, Read only, Box office, Marketing). Bank details, verification, the team, co-hosts and ownership always stay with the owner and can't be put in a role.

Pages a role can't use don't appear in that person's sidebar or event tabs, and opening one by its address sends them back to the overview.

Inviting someone

1. Open Team, type their email address, pick a role and choose Send invite.
2. They get an email saying who invited them, to which organiser, and what the role lets them do, with an Accept the invite button.
3. They sign in, or create a Tikit account, with that exact email address, and choose Join. From then on they see your organiser in their dashboard.

The link works for seven days. Invites waiting shows every invite nobody has accepted yet; Send again re-sends the email and gives it another seven days, and Revoke stops the link working. You can have up to twenty invites waiting at once.

If the person already has a Tikit account without an organiser, the invite also appears on their set-up screen the next time they sign in.

Limiting someone to some events

When you invite someone, or later from the Events column on the Team page, you can limit them to the events you choose. They see only those events, and only what their role allows on each. Organiser-wide items, like Payouts and Activity, don't apply to people limited to some events, even if their role includes them.

Several organisers, one login

A Tikit account can own several organisers and sit on other people's teams too. Use the switcher at the top of the sidebar to change which one you are acting for; Add another organiser is in the same menu. Each organiser has its own name, bank account, verification, events and team. Accepting an invite to a team takes you straight to it.

Handing an organiser over

Under Team → Hand over ownership, the owner offers the organiser to someone already on the team. Tikit emails the owner a code first. Nothing changes until the person accepts, within seven days, and the owner can cancel until then. When they accept, they become the owner and the previous owner becomes a manager. The identity, bank account and surety checks made for the previous owner stop counting, so payouts pause until the new owner verifies theirs.

Co-hosts

The owner can invite another organiser to help run one event, from that event's Co-hosts tab. The owner of the other organiser has to accept. You choose what their team can do: look at the event, edit it, see orders and attendees (which shows your buyers' names, email addresses and phone numbers), run the door. Co-hosts can't export lists, refund, see payouts or cancel the event, and payouts still go only to you. Removing a co-host takes their access away straight away.

Two-step sign-in

Under Settings → Security anyone can turn on two-step sign-in with an authenticator app (with recovery codes, shown once) or add a passkey. Once an account has either, sign-in with an emailed code, Google, Apple or Facebook is turned off for it: use your password and code, or the passkey. Platform admins need an authenticator app or a passkey before the admin pages open. Changing bank details asks for a code we email you, and every change to your sign-in security is emailed to you.

Changing a role or removing someone

On the Team page, pick a new role next to a member and choose Save. To remove someone, choose Remove and confirm. Both apply the next time they load a page. Events, orders and scans they worked on stay exactly as they are; only their access goes.

Deleting your own Tikit account while you're on someone's team removes you from it. Deleting an owner's account follows the usual rules for organisers.

Last updated 5 October 2026. These pages describe Tikit as it is today.