Getting started as an organiser

1. Create your account

Open Sell tickets in the header and fill in your name, email, mobile number and a password of at least 10 characters. A confirmation link goes to your email. You can look around before you click it, but you can't publish an event until you have.

Where the person running this Tikit has set it up, you can choose Continue with Google instead. Tikit takes your name and email from Google, there's no password to remember and no confirmation link to click. If you already have a Tikit account under the same email and have confirmed it, Google signs you into that account; you can add or remove Google later under Settings → Security.

2. Say who's selling

The first screen after sign-up asks for your organiser name, whether you're selling as an individual or a company, and a contact email buyers can reach. Choose Create organiser profile. This name appears on your events and on every ticket.

3. Create the event

Choose New event. Give it a title, a cover image, a category, a description, the venue and city, and the start and end times in South African time. Pick who pays the Tikit fee: the buyer, on top of the ticket price (you receive full face value) or me, out of the ticket price (buyers see one round number). Choose Save and add ticket tiers.

Under Passing tickets on, leave Let buyers pass tickets to someone else ticked unless every ticket must stay with the person who bought it. When it's on, a buyer who can't make it can give a ticket to someone else from their order page: the old QR code stops working and the new person gets their own, with their name on it. It stops on its own once the event has started, and you can change it later under Edit.

4. Add ticket tiers

A tier is one kind of ticket: General, Early bird, VIP, Kids. Choose Add tier, give it a name, a price in rands (0 makes it free), how many there are, and optionally a sales window and a per-order limit. Add as many tiers as you need.

Under Sold as, a tier is General admission (first come, first served) or Reserved seating, where buyers pick numbered seats at checkout. A seated tier has no number to fill in: its capacity is the seats you add under the Seating tab. See Reserved seating.

5. Promo codes (optional)

Open the Promo codes tab and choose Add code. Tikit suggests a code; change it to something people will remember, then pick a discount — a percentage off each ticket or a number of rands off each ticket — and, if you like, a limit on how many tickets it can be used on, one tier it applies to, and the dates it works between. Buyers type the code at checkout and the discount shows on its own line. The Tikit fee is worked out on the discounted price. Switch off stops a code without losing the record of who used it; only a code nobody has used can be deleted. The Overview tab shows each code's orders, tickets and the discount given.

6. Publish

Open the Overview tab and choose Publish event. The page shows a link you can copy and share. Tickets go on sale the moment you publish.

What happens next

• Each sale emails you (turn this off under Settings → Notifications).
• Orders lists every buyer and lets you export a CSV or refund one order.
• Attendees lists every ticket with its holder, tier and whether it has been scanned, and exports a CSV for the door.
• Links creates a tracking link per place you share the event, so you know which worked.
• Door gives each steward a scanner link and PIN for the night. See Scanning at the door.
• Team invites other people to help run your events, with a role that limits what they can do. See Your team.
• Payouts shows when your money arrives. See Fees and payouts.

Last updated 5 September 2026. These pages describe Tikit as it is today.